Shipping Policy
Shipment processing times
All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact you via email or telephone.
As we know opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.
Shipping rates & delivery estimates
Shipping charges for Your Orders will be calculated and displayed at checkout.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Bipha is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibilities of the customer (tariffs, taxes)
Customer Testimonials
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After two months of BASANT I finally tested hrHPV-negative for the first time in eight years. The support team’s check-ins kept me on track.
Kelly D., Chicago, USA -
Discharge and odour eased within 10 days, and my HPV-16 PCR was negative at 6 weeks.
Maria R., Phoenix, USA -
Long-standing BV cleared after one course. The instructions were clear and easy to follow.
Caroline S., Boston, USA -
One BASANT cycle moved my Pap result from LSIL to normal; mild itching on Night 2 faded quickly.
Jasmine L., Tampa, USA -
Recurrent azole-resistant Candida resolved in three weeks, and the CRM team replied promptly whenever I had questions.
Tonya P., Seattle, USA -
I never felt like I was doing this alone. The calm guidance from your team plus BASANT eased my Hpv journey.
Lindiwe M., Johannesburg, SA -
Minor dryness in Week 1 disappeared once, under medical guidance, I moistened the capsule before insertion; my HPV-18 test was negative 12 weeks later.
Nomusa K., Durban, SA -
Drug-resistant gonorrhoea culture turned negative after my BASANT course; symptoms settled faster than expected.
Thandi R., Cape Town, SA -
My HPV-59 finally cleared after 3 months with BASANT, and the team followed up right through my three-month review.
Renee T., Pretoria, SA -
Support sessions were unhurried and informative; HPV load dropped to undetectable by Week 10.
Megha S., Bengaluru, India -
Discomfort eased, pH normalised, and I feel more in control now. The team’s prompt support made this journey reassuring. Looking forward to my next HPV screen with confidence.
Lebo M., Gauteng, SA -
Mild cervical changes improved after one course, and every query I sent was answered within hours.
Sarah K., Dallas, USA
